Polaris Consulting
Managed IT Services

Enterprise IT. Right-Sized for You.

Enterprise-grade IT management and cybersecurity for organizations with 20-500 users. Reliability and leadership without enterprise overhead.

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Security-Cleared Team
Microsoft Certified
Defense & Gov Experience
PMP Project Managers

Core Managed Services

Enterprise-Grade IT & Security

Right-sized managed services for growing organizations—delivered by Microsoft-trained security experts.

IT Management & Help Desk

Responsive remote support and ticket-based issue resolution for desktops, users, and systems.

Remote SupportTicket SystemUser Assistance

Patching & Maintenance

Monthly OS and application updates for servers and endpoints to keep systems stable and secure.

OS UpdatesApp PatchesScheduled Maintenance

Microsoft 365 Administration

Account management, licensing optimization, and security configuration across your M365 environment.

Account ManagementLicense OptimizationSecurity Config

Backup & Disaster Recovery

Reliable data protection with verified backups and tested recovery procedures.

Daily BackupsRecovery TestingDR Planning

Fractional CISO Services

Executive-level cybersecurity strategy, policy development, and compliance alignment.

Security StrategyPolicy DevelopmentRisk Assessment

Procurement & Asset Management

Hardware/software sourcing and lifecycle tracking to simplify IT operations.

Vendor ManagementAsset TrackingLifecycle Planning

Cybersecurity Assessments & Readiness

Understand your risks, strengthen your controls, and leave with a prioritized roadmap.

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How We Work

More than a help desk. A managed technology function.

Polaris combines responsive user support with proactive maintenance, cloud administration, security leadership, and a practical roadmap for what comes next.

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Direct access to experienced support
Proactive maintenance and monitoring
Vendor, licensing, and asset coordination
A prioritized technology and security roadmap

FAQ

Common Questions

What size companies do you work with?
For managed IT services, we specialize in organizations with 20-500 users. This is our sweet spot for providing enterprise-grade support without enterprise overhead. Cybersecurity assessment engagements are scoped to the environment, priorities, and compliance needs involved.
How is pricing structured for managed IT services?
Our pricing is based on the number of assets (users, devices, servers) and the services included. We provide flexible month-to-month agreements with no long-term contracts. Contact us for a custom quote based on your environment.
Do you provide 24/7 support?
Our standard support hours are Monday-Friday, 9 AM - 9 PM Eastern. After-hours emergency support is available for critical issues. We also provide proactive monitoring that alerts us to problems before they affect your business.
What qualifications does your team have?
Our team includes security-cleared professionals with defense and government experience. We hold Microsoft certifications including Security, Compliance, and Identity (SC-900), along with PMP project management credentials. We bring enterprise and federal security standards to organizations of all sizes.

Get in Touch

Ready to simplify your IT?

Schedule a free consultation to discuss your organization's needs.

Email us

info@polarisconsulting.net

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