Privacy Policy

1. Introduction

Polaris Consulting, LLC ("Polaris," "we," "us," or "our") provides managed IT and cybersecurity consulting services. This policy explains how we handle information when you visit polarisconsulting.net, communicate with us, or engage us for professional services.

A separate Master Services Agreement, Statement of Work, or other written agreement may contain additional privacy, confidentiality, and data-handling terms. If those terms conflict with this policy, the executed agreement controls.

2. Information We Collect

2.1 Information you provide

When you email, call, or otherwise communicate with us, we may receive your name, business contact information, company details, and the content of your message.

The consultation form on this website creates a draft in your email application. The website itself does not submit, store, or transmit the values entered into that form.

2.2 Information used during client engagements

To provide contracted services, we may receive or access information about a client's users, devices, systems, configurations, policies, vendors, security controls, and business operations. The scope and permitted use of that information are defined by the applicable client agreement.

2.3 Website request information

Our hosting provider may process standard technical information needed to deliver and secure the website, such as IP address, browser type, requested page, timestamp, and security logs.

3. Cookies and Website Technology

Polaris does not currently set analytics or advertising cookies through this website. A hosting provider may use essential technical mechanisms needed to deliver and protect the site.

4. How We Use Information

• Respond to inquiries and prepare service proposals
• Deliver managed IT, cybersecurity assessment, advisory, and project services
• Communicate with clients and provide support
• Protect our website, systems, clients, and business
• Meet contractual, legal, accounting, and regulatory obligations

Data minimization: We seek to collect and retain only the information reasonably necessary for the applicable business purpose or contracted service.

5. Sharing and Disclosure

We do not sell personal information or client data.

We may share information with service providers that support website hosting, email, business operations, or contracted client work; when required by law; in connection with a business transaction; or when a client or individual authorizes the disclosure. Service providers receive only the information reasonably necessary for their role and are expected to protect it.

6. Retention

We retain business communications, client information, and engagement records for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, and satisfy legal obligations. Engagement-specific retention or deletion requirements may be defined in a client agreement.

7. Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we handle. No system or transmission method can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, subject to legal exceptions. To make a request, email info@polarisconsulting.net. We may need to verify your identity before responding.

9. Children's Privacy

Our website and services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy from time to time. We will post the updated version here and revise the date above when changes are made.

11. Contact Us